Payment Policy
Last updated: 12/26/2025
Thank you for shopping at Elvery New York. This Payment Policy outlines the accepted payment methods, currency, security practices, and important information regarding your transactions on https://elvery-newyork.com/
1. Accepted Payment Methods
We accept the following secure payment options:
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Credit/Debit Cards: Visa, MasterCard, Maestro, etc.
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Digital Wallets: Apple Pay, Google Pay, etc.
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Gift Cards / Store Credit: If offered
2. Payment Currency
All prices listed on our website are in U.S. Dollars (USD).
If you are using a payment method issued outside the United States, your bank or payment provider may apply currency conversion or international transaction fees. These fees are determined by your provider and are outside of our control.
3. Payment Processing
Payments are processed securely via our third-party payment providers. We do not store your full credit card details on our servers.
Once your payment is authorized, you will receive an order confirmation via email.
If a payment is declined or unsuccessful, the order will not be processed.
4. Sales Tax
All prices listed on our website are displayed in U.S. Dollars (USD) and do not include sales tax, unless otherwise stated.
Sales tax may be applied to your order depending on your shipping address and applicable U.S. state and local tax laws. Any applicable sales tax will be calculated and shown at checkout before payment is completed.
If your order is shipped internationally, import duties, customs fees, or local taxes may apply upon delivery and are the responsibility of the customer. Please refer to our Shipping Policy for more information.
5. Payment Security
We take your payment security seriously. Our checkout is secured with:
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SSL encryption
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PCI-DSS compliant payment gateways
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Fraud protection measures
6. Failed or Cancelled Payments
If your payment fails:
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Please verify your billing details and card information
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Try an alternative payment method
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Contact your bank or card provider
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Or reach out to us at support@elvery-newyork.com
We reserve the right to cancel any order if payment is not received or if fraud is suspected.
7. Refunds
If you’re eligible for a refund (see our Return & Refund Policy), the amount will be returned to your original payment method within 10 business days, depending on your bank.
8. Contact Us
For any payment-related questions or issues:
Email: support@elvery-newyork.com
Phone: +1 917 718 1622
Business Hours: Monday to Friday, 9:00am – 5:00pm (ET)
9. Business Information
Website name: Elvery New York
Company name: Ecom SP
Address: Oorsprongstraat 59, Tongeren-Borgloon, Limburg 3840, Belgium
Email: support@elvery-newyork.com
Contact form: Contact Us
Phone: +1 917 718 1622
Belgian Company number: 1017085184
Belgian VAT number: BE1017.085.184
Customer Service Hours: Monday to Friday, 9:00am – 5:00pm (ET)