Terms Of Service
Last updated: 12/26/2025
Welcome to Elvery New York. These Terms and Conditions govern your use of our website https://elvery-newyork.com/ and the purchase of products from our store.
By accessing our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms and policies referenced herein.
Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
1. Company Information
Website name: Elvery New York
Company name: Ecom SP
Address: Oorsprongstraat 59, Tongeren-Borgloon, Limburg 3840, Belgium
Email: support@elvery-newyork.com
Contact form: Contact Us
Phone: +1 917 718 1622
Belgian Company number: 1017085184
Belgian VAT number: BE1017.085.184
Customer Service Hours: Monday to Friday, 9:00am – 5:00pm (ET)
2. Eligibility
By using this website, you represent that you are at least the age of majority in your state or country of residence. If you are under the age of majority, you may use this website only with the involvement of a parent or legal guardian.
3. Products and Pricing
We strive to ensure that all details, descriptions, and prices appearing on the website are accurate. However, errors may occur. Prices are subject to change without prior notice.
All products are subject to availability, and we reserve the right to limit the quantities of any products or services that we offer.
4. Orders and Payments
After placing an order, you will receive an email confirmation acknowledging receipt of your order. This does not constitute acceptance. Your order is accepted once it has been shipped.
Accepted payment methods: Visa, MasterCard, PayPal, Klarna, etc.
We reserve the right to refuse any order at our sole discretion.
5. Shipping and Delivery
Shipping Locations: the United States
Estimated Delivery Time: 6-13 business days.
Shipping Fees: Free shipping on all orders
We are not responsible for delays caused by the shipping provider or customs clearance.
Some orders may be fulfilled or shipped internationally. Delivery times may vary due to carrier delays, customs processing, weather conditions, or other factors beyond our control.
6. Returns and Refunds
We offer a 30-day return policy from the date of delivery, subject to the conditions outlined in our Return & Refund Policy
To be eligible for a return, your item must be unused and in the same condition that you received it.
Please contact us at support@elvery-newyork.com before returning any product. Refunds will be processed to the original method of payment.
More info can be found in our Return Policy.
7. Warranty and Liability
Our products come with the warranties required by applicable consumer protection laws in the USA.
To the extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
8. Prohibited Uses
You may not use our products or website for any illegal or unauthorized purpose. You agree not to violate any laws in your jurisdiction, including but not limited to copyright laws.
You must not transmit any viruses or malicious code.
9. Privacy Policy
Your personal information is governed by our Privacy Policy.
We comply with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) where applicable.
10. Modifications to Terms
We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for changes.
11. Governing Law
These Terms and any disputes arising out of them shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.
12. Contact Information
Questions about the Terms of Service should be sent to us at:
Email: support@elvery-newyork.com
Mailing Address: Oorsprongstraat 59, Tongeren-Borgloon, Limburg 3840, Belgium
Phone: +1 917 718 1622